Practical thinking on AI, data and automation for pharmaceutical commercial teams.
Agentic AI can plan, use tools and complete entire business processes. The interesting question is no longer what AI can do. It's what we should never delegate: thinking, decisions, strategy and risk.
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Sanofi's Concierge for Field agent shows where commercial pharma is heading. The lesson isn't 'buy an agent'; it's that the data foundation underneath is the real work.
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Only 9% of life sciences leaders see real returns from AI. The bottleneck isn't the model, it's data readiness. Here's what commercial pharma teams can actually control.
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